There is no love lost for Blockbuster in these parts, even though the cinetrix knows first hand that chain stores don't have a monopoly on evil--independent video store owners can be despotic assholes, too.
But in the spirit of caveat emptor, the cinetrix directs you to [and does not in any way endorse] the opinions at I Hate Blockbuster. The best thing about this site is that it's not just disgruntled customers bitching--a lot of the calls seem to be coming from inside the house, if you know what I mean.
And the thread on drunkards should answer the question of whether the kid behind the counter can tell that you're wasted when you come in.
What's your most embarrassing video store story [from either side of the counter]?